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Elite Management FAQs. Click the question to see the answer.

Where can I pay my dues?

Click Here to pay online. Click here to learn about alternative payments methods such as signing up for ACH draft.

How do I contact Elite Management Services?

You can reach by phone at (855) 238-8488

By contacting a support agent via live chat by clicking here

Or by emailing us at help@emspm.com

What is the mailing address for Elite Management?

  • U.S. Mail – Mail us any pertinent correspondence along with the name of your HOA or Community Association to the following address:

    EMS
    70 Birch Alley
    Suite 240
    Beavercreek, OH 45440

    All payments of association dues should be sent to the follow address. Please use this address for all payments to avoid delays.

    Association Name
    Care of EMS
    PO Box 52351
    Phoenix, AZ 85072

What is my HOA Responsible for?

Maintaining Common Areas: An HOA is responsible for common areas such as green spaces, amenities, or community buildings. They should repair any damages, replace or upgrade systems, and ensure proper aesthetics and safety.
Investigating Complaints: An HOA is also responsible for investigating any complaints made by members. This could include issues with property not being properly maintained, plumbing being backed up, sidewalks being cracked, or water leaking into their home. The Association must determine whether these issues originate from something that is under their jurisdiction or the homeowner’s.
Enforcing Rules: An HOA must also enforce established rules to protect property value and the integrity of the community.

Pay Dues

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ARC Request

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Violations Reporting

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Billing/Account Inquiry

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Contact Information Update

Closing Statement

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Contact Your Board

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Document Request

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Maintenance Requests

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