Welcome to Homeowner Central. Here, Elite Management Services provides a quick and efficient way to answer your questions regarding your community association or home.

Options to Contact EMS

      1. Service Request Form – Use the drop down menu within the form located to the right of this page to select the reason for contacting us. Please allow up to 1 business day for our team to respond to you.
      2. Email – Email us at help@emspm.com. Please be sure to include your name, property address, phone number and the name of your HOA or Community Association.
      3. Call Us855.238.8488

        Community Support Hours of Operation*:
        Monday – Thursday: 8:00A – 5:00P
        Friday: 8:00A – 2:00P

        *Our offices observe all U.S. Federal Holidays with the addition of: Thanksgiving Eve, Christmas Eve and New Year’s Eve.

      4. Fax – 937.281.0157 Please be sure to include your full name, contact phone number, email address and the name of your HOA or Community Association.
      5. U.S. Mail – Mail us any pertinent correspondence along with the name of your HOA or Community Association to the following address:

        EMS
        70 Birch Alley
        Suite 240
        Beavercreek, OH 45440

        All payments of association dues should be sent to the follow address. Please use this address for all payments to avoid delays.

        Association Name
        Care of EMS
        PO Box 52351
        Phoenix, AZ 85072

      6. In-Person Visit – All office locations require an appointment. Be sure to bring the name of your HOA or Community Association, along with any pertinent correspondence. We require an appointment to ensure staff members that may need to be available for your visit are present and ensure your time is valued.

      Options to Pay Dues

      1. Pay via ACH DraftClick here to access the form with instructions
      2. Pay via Credit Card / E-CheckClick here to access our online payment system
      3. Pay in Person – Payments in person can only be made at our Corporate Office located in Beavercreek, OH. We will accept check and or money order payments during normal business hours. No cash payments will be accepted.
      4. Pay via U.S. mail – All payments of association dues should be sent to the follow address. Please use this address for all payments to avoid delays. Please send your dues payment to the following address:

        Association Name
        Care of EMS
        PO Box 52351
        Phoenix, AZ 85072

Service Request Form

Please use the below request forms to contact our management company with your request. Please note request are normally provides response within one business day.

General Inquiry

    Your Name*

    Your Email *

    Your Message

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    Account Inquiry

      Your Name*

      Your Email *

      Phone *

      Fax

      Address *

      Association Name *

      How would you like to receive your balance? *

      E-mailFaxUSPS Mail

      Additional Information

      Attach Files

      Attach Files

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      ARC Request

        Your Name *

        Address*

        Your Email *

        Phone *

        Association Name *

        Explain your reason for the ARC request *

        Attach Files

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        Contact Information Update

          Your name

          New home telephone number

          New mobile phone number

          New work telephone number

          New fax telephone number

          New email address

          Association name *

          Enter owner names *

          Property address

          Is this a rental property? *

          YesNo

          If rental, enter tenant name(s) and emergency contact information

          Additional information

          Attach Files

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          Contact your Board of Directors

            Your Name *

            Your Email *

            Phone *

            Association Name *

            Reason for contacting your board *

            Attach Files

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            Document Request

              Your Name *

              Your Email *

              Your Address*

              Phone *

              Fax

              Association Name *

              Make your selection *

              Covenants, Conditions, and RestrictionsBy LawsRules and RegulationsACH Draft FormARC Request FormPool Rules

              How would you like to receive the documents? *

              E-MailFaxUSPS Mail

              Additional Information

              Attach Files

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              Maintenance Issue Reporting

                Your Name *

                Your Email *

                Phone *

                Fax

                Association Name *

                Address of the maintenance issue *

                Explain the maintenance issue *

                Attachment #1

                Attachment #2

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                Violations Reporting

                  Your Name *

                  Your Email *

                  Phone *

                  Fax

                  Association Name *

                  Address of the violation *

                  Violation Summary *

                  Attachment #1

                  Attachment #2

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                  Closing Statement

                    Title Company Name *

                    Your Email *

                    Address

                    City

                    Zip-Code

                    Telephone

                    Contact Name

                    Association Name

                    Sellers Name

                    Buyers Name

                    Property Street Address

                    Property City

                    Property Zip Code

                    Lot # of Property

                    Projected Closing Date

                    Is this a Sale?
                    Sale

                    Is this a Refinance?
                    Refinance

                    Other? (Explain Below)
                    Other

                    Your Message

                    Attach Files

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